Choosing an ISP

ISPs come in different shapes and sizes. Depending on where you reside, you may have a variety of options from cable Internet to dial-up services. Or you may reside in a rural area without even dial-up access where satellite service is your only option.

However, regardless of the ISP you choose, make sure you understand the terms of the service contract, including:

  • total cost, including taxes and installation fees
  • length of contract
  • method of billing-monthly, quarterly
  • payment-direct billing from a checking account, charge to a credit card
  • backup service if the ISP is down
  • e-mail addresses-how many are permitted?
  • Web page publishing-is there space available to set up a homepage for your family?
  • technical support-cost and availability (Twenty-four hours a day is best.)

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